Product Reviews

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ORLEANS RUG

Complete Your Design with a Showpiece Rug. Textured and patterned, the Orleans II Area Rug is hand-tufted of wool for years of long-lasting beauty and use. From the Metropolitan Collection, the rug will complement your living room or will accent a hallway. The pattern will add just the right amount of contrast to wood floors and carpet alike. Quality crafted of hand-tufted wool. Thick, dense pile is extremely durable.
Average Customer Rating:
3.571 out of 5
3.6
 out of 
5
(7 Reviews) 7
Open Ratings Snapshot
Rating Snapshot (7 reviews)
5 stars
3
4 stars
1
3 stars
1
2 stars
1
1 star
1
4 of 7(57%)reviewers would recommend this product to a friend.
Customer Reviews for ORLEANS RUG
Review 1 for ORLEANS RUG
Overall: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Workmanship: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
jjdh
Location:Madison, Wisconsin
Age:60-69
Gender:female
I have owned this product for:a month
Great rug at an exceptional price.
Date:August 1, 2014
"Love my new rug. The color is perfect for my room. And the price was exceptional. Delivery was timely and free. I was once again happy with my Home Decorators purchase!"
Review 2 for ORLEANS RUG
Overall: 
4 out of 5
4 out of 5
Appearance: 
3 out of 5
3 out of 5
Workmanship: 
5 out of 5
5 out of 5
Value: 
5 out of 5
5 out of 5
Decoratingmomma
Different in person
Date:December 11, 2013
"We were disappointed at how gray the lighter areas of the rug are. From the website it looks more golden, but in person it is tan and brown. Not really the color scheme we were hoping for, but I love how dense the fibers are. It is heavy and thick, which we love."
Review 3 for ORLEANS RUG
Overall: 
2 out of 5
2 out of 5
Appearance: 
2 out of 5
2 out of 5
Workmanship: 
1 out of 5
1 out of 5
Value: 
2 out of 5
2 out of 5
Brooklynhost
Location:Brooklyn, NY
Age:40-49
Gender:female
I have owned this product for:about 6 months
hasn't worn well
Date:March 12, 2013
"I have had this rug in place for some months. The reviews correctly noted that the cream appeared as gray, but I was expecting that and did not mind. The problem is that the rug has not worn well. The edges are fraying. The rug is in a hallway that doesn't have especially high traffic. Our home is occupied by 2 adults and a well behaved cat who doesn't cause rug damage. So, I attribute the fraying to poor crafts-work. I have other rugs from Home Decorators that look great and have worn well, but this one is a disappointment."
Review 4 for ORLEANS RUG
Overall: 
1 out of 5
1 out of 5
Appearance: 
1 out of 5
1 out of 5
Workmanship: 
3 out of 5
3 out of 5
Value: 
1 out of 5
1 out of 5
TXAZDreamgirl
Location:Texas
Age:50-59
Gender:female
I have owned this product for:a day
Epic Fail
Date:April 4, 2012
"This "Ivory" rug looked nothing like the happy bright Art Deco design depicted. Its background was dull mud gray. The foreground colors were not bright gold or yellow or even any solid color because the fibers were mixed with more of the muddy gray tones. It has no sheen whatsoever. The pattern was not vivid or sharp. It did appear to be of good quality and was very dense as described. I know it is a risk to order rugs on line as different computer screens and the angle at which you look at them change color significantly. I took a risk and did not get what I was looking for. Plus, I ordered a 9x7, so it was very difficult to repackage and return. I had to carry the huge thing to my MDX and take it to UPS to do this for me. I have not received a credit yet, so I hope at least that part will go well. Before I order another rug on line, I might consider ordering the smallest size to see if the color is right and then exchange it for the size I need. This is a lot of hassle though, but even in a major metro area where I live, stores here cannot compete with prices and selection on line in the rug market unless you want an Oriental type rug."
1 of 1 people found this review helpful.
Review 5 for ORLEANS RUG
Overall: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Workmanship: 
5 out of 5
5 out of 5
Value: 
4 out of 5
4 out of 5
fourboys
Date:January 5, 2012
"Purchased largest rug a few weeks ago. Shipment was received faster than expected. Very pleased with the quality of the rug. Previous reviewer was correct in stating that the rug is more beige and has a beautiful gold/brown sheen on part of the design. The only problem is that this is only seen looking back at the rug. The rug is designed with the scrolls opening up one way and the sheen going the other way."
Review 6 for ORLEANS RUG
Overall: 
3 out of 5
3 out of 5
Appearance: 
5 out of 5
5 out of 5
Workmanship: 
3 out of 5
3 out of 5
Value: 
2 out of 5
2 out of 5
jaeleigh
Location:Chandler, AZ
Age:Under 29
Gender:female
Great design
Date:January 4, 2012
"This rug truly has an awesome design, very 'roaring twenties-esq'. I ordered this rug in the tan color (not the cream) and it should be noted that the lighter part of the design has almost a grey appearance to it when brushed one direction, not bad, but appears a little different than in the online picture. It also should be noted that the pile is not really thick and dense as stated in the description, it's really more of a moderate pile density so I was a little disappointed in that regard as I purchased the rug to soften hard tile floors for my babies. If you are purchasing for similar reasons I'd definitely recommend getting a very thick rug pad to place underneath. I have had the rug for months now and it is still shedding a lot when vacuumed however I'm not certain how long that is supposed to occur. My last complaint is that there are some little clusters of the lighter fibers that are longer than the others so it appears a little sloppy but perhaps trimming them to the same length as the other lighter fibers would correct this. Bottom line, I like the rug but the value could be a lot better for the price."
Review 7 for ORLEANS RUG
Overall: 
5 out of 5
5 out of 5
Appearance: 
5 out of 5
5 out of 5
Workmanship: 
4 out of 5
4 out of 5
Value: 
4 out of 5
4 out of 5
antzoula
Location:Washington, DC
Age:30-39
Gender:female
I have owned this product for:a day
Loved it
Date:November 17, 2011
Reviewer Images
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User submitted photo
"The only complaint I have is that it is not cream(even though in the picture it does look like it).It is tan with brown details and gold that gives it a nice sheen.I cant wait to order a larger size for my living room."