Customer Reviews
Overall Rating: 
4.3 out of 5
4.3 out of 5
Open Ratings Snapshot
Rating Snapshot (252 reviews)
5 stars
153
4 stars
61
3 stars
12
2 stars
8
1 star
18
219 of 252(87%)reviewers would recommend this product to a friend.
Customer Reviews
Overall Rating: 
4.3 out of 5
4.3 out of 5
Open Ratings Snapshot
Rating Snapshot (252 reviews)
5 stars
153
4 stars
61
3 stars
12
2 stars
8
1 star
18
219 of 252(87%)reviewers would recommend this product to a friend.
Product ReviewsReview This Product
Overall: 
5 out of 5
5 out of 5
Very Difficult
Easy
Easy
Location:Carlsbad, NM
Age:30-39
Gender:female
I have owned this product for:a week
Perfect Couch
Date:October 11, 2012
" I purchased the Gordon Tufted Sofa in blue for my living room in a small house after coveting it online for months. I waited for it to go on sale. This is the first time I've purchased a "real" couch that wasn't a futon, and I couldn't be more thrilled with my purchase! It is both beautiful and comfortable; the centerpiece in my little living room.
The sofa is long and comfortable enough to lie down on, and it looks very elegant and more expensive than it costs. It feels very sturdy and substantial, and my two dachshunds can sit on it without leaving any nail marks or embedding any hair in it.
The sofa arrived early--almost two weeks earlier than the original date given on the website. The hardest part was getting it out of the huge box, which really protected my new sofa. I removed the box by myself and broke it down. Putting on the legs took a couple of minutes. Love this sofa. So glad I bought it! "
29 of 29 people found this review helpful.
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Overall: 
3 out of 5
3 out of 5
Appearance: 
4 out of 5
4 out of 5
Workmanship: 
3 out of 5
3 out of 5
Value: 
5 out of 5
5 out of 5
Location:San Francisco
Age:50-59
Gender:female
I have owned this product for:more than a year
Date:January 23, 2017
" I bought 2 of these sofas in the black bonded leather 4 years ago. After about 2 years the bonded leather started peeling off. I can only imagine this is like some kind of a paint with leather particles in it. I also have a cat and the claws from just walking on the couch would cut right through it. However, I bought some Meltonian Shoe Color Spray - 615 Black. If you spray that on then wipe off with a soft cloth it covers the scratches. For peeling areas I painted on some clear Uhu multi-purpose glue and let it dry then sprayed the paint. I probably won't have this couch for more than another year, but for the time being this seems to be working. Of course for other colors you woul dhave to get the Meltonian in the matching color. "
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Overall: 
1 out of 5
1 out of 5
Appearance: 
2 out of 5
2 out of 5
Workmanship: 
1 out of 5
1 out of 5
Value: 
1 out of 5
1 out of 5
Very Difficult
Moderately Easy
Easy
Location:Cleveland, OH
I have owned this product for:about 6 months
Terrible Quality
Date:January 21, 2017
" Although the style of this couch is great, the quality is very bad. I purchased this sofa in June and within 6 months the leather is already peeling and flaking at the seams and edges. It is truly disappointing, the leather is so thin that just normal sitting makes it tear. Worst purchase ever. "
1 of 2 people found this review helpful.
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Overall: 
1 out of 5
1 out of 5
Appearance: 
1 out of 5
1 out of 5
Workmanship: 
1 out of 5
1 out of 5
Value: 
1 out of 5
1 out of 5
Very Difficult
Moderate
Easy
Not worth it
Date:January 4, 2017
" This purchase was one of my most regrettable of all times. The material is thin and cheap. The tufted stitching cuts tgrough the "leather" which looks as it is ripping and shedding to reveal the substandard "leather" material with the fabric backing just below. "
1 of 1 people found this review helpful.
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